Meet the Team

Contact us for information and advice

All of our team are independently trained to give accurate, useful, relevant information and advice about Special Educational Needs and Disabilities. They will use their knowledge and expertise to support you in making decisions about educational issues and concerns and can also signpost to other relevant agencies. You may meet a member of the team at the monthly drop-ins across the city, at workshops or at parent training courses. 

The team respond to calls to our helpline and to emails.

Margarette
Lee-Chapman

SENDIASS Manchester Manager

Laura
Nardella

Part-time SENDIASS Advisor

Jill
Carr

Part-time SENDIASS Advisor

Andy
Lomax

SENDIASS Advisor

Annette Hayes

Part-time SENDIASS Advisor

Manchester City Council 

Special Education Needs and Disability Information, Advice and Support Service Manchester

Hulme District Office

323 Stretford Road

Hulme

Manchester

M15 4UW


Telephone: 0161 209 8356 (helpline)

Our Helpline is open 24 hours.


Email: sendiass@manchester.gov.uk 

YOUR PROFESSIONALS -

DROP IN SESSION:

10.00-12.00p.m. one Wednesday each month.

See local offer dates.

Information, Advice and Support Service (SEND)

Help Line: 0161 209 8356


SENDIASS Manchester is a confidential free service for families of children and young people (aged 0—25 years) with SEND, who are Manchester residents . 


We provide Information and advice on:

 

  • school admissions and appeals  
  • school exclusions 
  • part time timetables,
  • transport 
  • disability discrimination 
  • support meetings in relation to SEN and disability issues 
  • advocacy in meetings
  • informal and formal disagreement resolution and 
  • mediation between parents, schools and the Local Authority, 
  • personal budgets 
  • direct payments  
  • Education, Health and Care plans.

 

At the coffee mornings and drop- ins any one of our team may be in attendance, and we look forward to meeting you and having a quick chat about any issues or concerns you may have.


It may be that we give you some information (written or verbal) to think about or that we encourage you to ring our helpline or email us at sendiass@manchester.gov.uk so we support your case further.

We can also be found on the Manchester Local Offer and have a range of leaflets, which give parents/young people advice regarding their rights on a range of issues related to education, health and social care.

Parents/young people can register themselves on the Manchester Local Offer.

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